privacy policy

Last updated: November 9, 2026

Alpha Detailing and Wraps Lab (“we,” “us,” or “our”) is based in Maryland. This Privacy Policy explains how we collect, use, and share personal information when you visit https://www.alphadetailinglab.com/, contact us, or make a payment for our services.

Information We Collect

Information you provide

When you submit a contact form, email us, or request services, we collect the information you choose to provide. This may include your name, email address, phone number, vehicle information, service preferences, and the contents of your messages.

Payment information

When you make a payment, information needed to complete the transaction is collected through the payment service used for that transaction. We may receive payment confirmations, transaction details, and billing or contact information. The payment provider’s privacy policy governs its handling of your payment information.

Please do not send credit card numbers or other sensitive financial information through our contact form or email.

Website information

Our website platform and service providers may collect technical information such as your IP address, browser type, device information, pages visited, and the date and time of your visit. Cookies and similar technologies may be used to support website functionality and, depending on the settings enabled, understand website usage.

How We Use Your Information

We use personal information to:

  • Respond to inquiries and provide estimates.

  • Arrange and deliver requested services.

  • Process payments and maintain transaction records.

  • Send service updates, receipts, and other communications related to your requests.

  • Send promotional emails where permitted by law and consistent with your communication preferences.

  • Operate, maintain, and improve our website.

  • Prevent fraud, resolve disputes, and meet legal obligations.

How We Share Your Information

We may share relevant information with service providers that support our business, including website hosting, contact form processing, email services, and payment processing.

We may also disclose information when required by law, to respond to lawful requests, or to protect the rights, property, or safety of our business, customers, or others.

If our business is involved in a sale, merger, or transfer, personal information may be transferred as part of that transaction, subject to applicable law.

Cookies and Your Choices

You can manage or disable cookies through your browser settings. Blocking certain cookies may affect website functionality.

Where a cookie preference tool is available on our website, you can use it to manage the choices it offers.

Email Communications

We may email you in response to an inquiry or about services, payments, or other matters related to your relationship with us.

If you receive promotional emails, you can unsubscribe using the instructions in the email or by contacting alphadetailinglab@gmail.com. Unsubscribing from marketing does not prevent us from sending necessary service or transaction communications.

How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and financial records, resolving disputes, and meeting legal requirements. Retention periods vary depending on the information and the reason it is held.

Information Security

We use reasonable safeguards designed to protect personal information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Privacy Requests

You may contact us at alphadetailinglab@gmail.com to request access to, correction of, or deletion of your personal information.

Depending on your location and whether applicable privacy laws cover our business, you may have additional rights, including obtaining a copy of your information or opting out of certain uses or disclosures.

We will handle requests as required by applicable law. We may need to verify your identity before responding, and some information may need to be retained for legal, accounting, or other permitted purposes.

If we decline a request, you may ask us to reconsider by emailing the same address with “Privacy Appeal” in the subject line.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Third-Party Websites

Our website may link to third-party websites, including social media platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date. We will provide additional notice when required by law.

Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact:

Alpha Detailing and Wraps Lab
Maryland, United States
Email: alphadetailinglab@gmail.com